Restoring Trust

Bringing Small World Trust into the Digital Age

The longer you know someone or use a service, the more you trust them. As digital communities and services continue to grow, time to develop trust has disappeared. With a simple introduction from a friend, a new relationship can rapidly build trust. The same can be done digitally by leveraging existing relationships with trusted digital services.

With this realization, the conditions in Canada are ripe for a cross-sector effort to build a trusted digital environment with identity and privacy being foundational to its success. In this session we will explore some recent innovations around consent, identity, privacy and building an ecosystem of trust. Participants will walk away with a few key actions to better understand your digital trust relationships and emerging opportunities in this space. 

Speaker: Charles Eckert, Manager of Digital Identity, PwC Canada


Charles is a champion for consumer facing Digital Identity within PwC Canada. He brings over 10 years of experience in digital service delivery and has spent the last 5 years advancing Digital Identity in both public and private sector. Prior to joining PwC, he was a Digital Identity Strategist within a Provincial Service Delivery organization.

Charles is passionate about building trust for the consumers and providers of digital services to enhance privacy, security and choice. He is an active member of the DIACC Trust Framework team and has developed a number of strategic opportunities including a concept for a digital proof of residency.  

Charles is working with tech startups, large institutions, standards groups and the public sector to harness the power of trust.



SPEAKER: Joni BrennanPresident of the Digital Id & Authentication Council of Canada (DIACC)

Joni serves as President of the Digital ID & Authentication Council of Canada (DIACC). Building upon 15 years of hands on experience in Identity Access Management innovations and industry standards development, Joni helps the DIACC to fulfill its vision of organizing Canadian market forces to unlock digital identity and authentication (DIA) societal and economic opportunities for all Canadians.  

Joni builds diplomatic collaboration relationships and formalizes strategic partnerships between organizations. She has participated in international organizational committees including: OECD ITAC, ISOC, IEEE, OASIS SSTC, ISO SC27 WG5, and ITU-T SG17 Q6. She has testified regarding trusted Identity and Access Management systems for the US Office of the National Coordinator for Health Information Technology Security and Privacy (ONC HITSP).  

Prior to her role at the DIACC Joni lead the Kantara Initiative, an international standards setting organization and premier US Trust Framework assurance and accreditation provider.